Privacy Policy - Antalya Development

Privacy Policy & Protection of Personal Data

Data & Privacy Policy

1. Purpose

The Turkish Law on the Protection of Personal Data (commonly known as "KVKK Law") was published in the Official Gazette on April 7, 2016. This law aims to safeguard individual rights and freedoms, ensure the privacy of personal life, and establish obligations to prevent any wrongful acts in Turkey. At Antalya Development, we take the responsibility of creating and managing a policy that adheres to the KVKK Law to ensure the security and proper storage of personal data. We are dedicated to protecting and preserving personal information diligently.

2. Scope

This policy applies to all visitors of antalyadevelopment.com and the team at Antalya Development. Antalya Development is a registered trademark of Pella Global Ltd. Şti., a real estate company that owns antalyadevelopment.com. Our policy covers all activities carried out by Pella Global Ltd. Şti. Prepared in accordance with the KVKK Law, this policy is mandatory for all employees of Antalya Development. We want our customers, visitors, and employees to be fully informed about and compliant with this policy. We provide comprehensive information and relevant materials to ensure everyone understands and follows these guidelines.

3. Glossary of Terms

3.1. Antalya Development
A brand under the international property company Pella Global Ltd. Şti.

3.2. Explicit Consent
Freely given consent for data processing, based on providing clear information.

3.3. Anonymization
The process of making personal data unidentifiable, even when combined with other data.

3.4. Employees
Members of the Antalya Development team, regardless of their location.

3.5. Service Provider
Third-party staff providing services to Antalya Development.

3.6. Individual / Customer / Visitor
Anyone whose personal data is processed by Antalya Development.

3.7. Personal Information / Personal Data
Information that can identify individuals, such as email addresses and phone numbers.

3.8. Processing of Personal Data
Any operation performed on personal data, such as collecting, storing, and disclosing.

3.9. Data Controller
Those who determine the purposes and means of processing personal data at Antalya Development.

3.10. Data Processor
Individuals or entities processing data under the Data Controller's authority.

3.11. KVKK Board
The Board for the Protection of Personal Data in Turkey.

3.12. KVKK Corporation
The organization responsible for implementing the KVKK Law.

3.13. Law of KVKK
The Turkish Law on the Protection of Personal Data, published in the Official Gazette, issue number 29677.

3.14. Policy
Antalya Development's Policy for the Protection and Processing of Personal Data.

4. Roles and Responsibilities

4.1. Data Controller
Processing personal data involves collecting, storing, and using personal information as per the KVKK Law. At Antalya Development, we need to collect and utilize certain information about our visitors and customers to operate effectively. As the Data Controller, we decide the purposes for which this data will be used.

4.2. Data Controller Agent
Once the Data Controllers Registry is established, we will appoint a Data Controller Agent, an expert in data privacy, processing, and security.

4.3. Data Processor
Natural or legal persons processing personal data under the authority of Antalya Development.

4.4. Responsibilities
Antalya Development and our Data Processors must take necessary precautions when processing data. As Data Controllers, we ensure the trustworthiness of our data handling practices, maintaining the confidence of individuals in our processes.

5. Legal Obligations

Antalya Development is legally obligated to ensure the safety and proper processing of personal data in line with the KVKK Law. Our obligations include:

5.1. The Obligation to Clarify
We must inform our visitors and customers during the data processing about the following:

The identity of the Data Controller
The purposes for preserving personal data
The legal reasons for retaining personal data
The rights of individuals

5.2. The Obligation to Inform
In line with Article 13 of the KVKK Law, Antalya Development must inform individuals and respond to their information requests via [email protected] or +90 242 455 53 00. These requests should be made in writing by the individuals, either manually or through any medium determined by the KVKK Board.

5.3. The Obligation to Provide Personal Data Security
As Data Controllers, Antalya Development is required to provide necessary security services in accordance with Article 12 of the KVKK Law.

5.4. The Obligation to Enlist in the Data Controllers Registry
Antalya Development must register with the Data Controllers Registry as stipulated in Article 16 of the KVKK Law.

6. Classifying Personal Data

6.1. Personal Data
Personal data includes an individual’s name, surname, date and place of birth, identity number, social security number, telephone number, email address, address, visual data, payment information, and similar information. Antalya Development retains certain data such as name, surname, telephone number, and email address as part of membership requirements.

6.2. Private Personal Data
Private personal data encompasses sensitive information such as race, ethnic roots, political opinions, philosophical beliefs, religion, sect, membership in any foundation or association, health information, sexual life, convictions, security measures, and biometric and genetic data. According to Article 6 of the KVKK Law, it is strictly forbidden to process such data without explicit consent. Antalya Development does not request such private personal data unless legally required.

7. The Policy of Personal Data Processing

7.1. The Principles for Data Processing
All collected data must be processed in compliance with Article 4 and in accordance with Articles 5 and 6 of the KVKK Law:

Antalya Development processes data lawfully and transparently, abiding by the principles of honesty.
Data is processed only for legitimate purposes specified in the KVKK Law or other legal regulations.
The data is limited to what is necessary for its purpose and processed proportionately.
Data is retained only for the necessary period (see Section 9) and is anonymized after this period.

7.2. The Objectives of Data Processing
Antalya Development does not collect or save any personal information for sending unsolicited information (spam). Data processing is conducted with the following objectives:

Personal and communication data such as name, surname, telephone number, and email address are processed for website registration and improved communication.
Demographic and browsing data are analyzed to understand user interests and improve business and operational activities like remarketing and retargeting.
Social web information is used to enhance the user experience on our website. Platforms like Facebook, Twitter, LinkedIn, TikTok, and Google Plus may be used for website registration purposes.
Location data, if permitted by the user, is processed to suggest properties and show the nearest offices based on the user’s location.

Additional objectives include:

Sending property updates and offers via newsletters.
Addressing customer inquiries and needs through communication data.
Informing about new services.
Conducting direct marketing.
Engaging in direct communication with individuals as necessary.

7.3. Ensuring Data Processing on Legal Grounds
Antalya Development takes the following technical precautions:

Establishing an internal system for data processing and storage in compliance with the law.
Creating a secure technical infrastructure for the database that stores all personal data.
Regularly inspecting the technical infrastructure and processes.
Setting procedures for reporting technical procedures and inspection periods.

Legal precautions include:

Educating and informing employees about legal data processing requirements.
Implementing contractual and policy measures to prevent unlawful data processing.
Monitoring data processing by third-party processors and partners to ensure compliance.

8. The Policy of Transferring Personal Data

8.1. Transferring Personal Data Inland
Antalya Development adheres to the KVKK Law and regulations set by the KVKK Board. Personal data is never shared with third-party companies without individual consent, except as required by the KVKK Law and other legal statutes.

8.2. Transferring Personal Data Abroad
Antalya Development may transfer data abroad for processing and storage, provided that the recipient country ensures adequate data security as verified by the KVKK Board. If adequate security measures are lacking, written commitments from data controllers in both countries and approval from the KVKK Board are required.

8.3. Recipients of Personal Data
Authorized public institutions and organizations may receive personal data upon request as specified in Article 8.1.

The customer program of Antalya Development, PELLA, is designed to handle the collection, preservation, and management of personal data, ensuring we keep track of our customers effectively. We also utilize various third-party software and tools like Bing, Google AdWords, Google Analytics, Yandex Metrica, Yandex Direct, WhatsApp, Facebook, Twitter, Instagram, and JivoChat to enhance your browsing experience through the use of cookies.

8.4. The Precautions for Transferring Personal Data

Technical Precautions
Antalya Development takes all necessary technical precautions to prevent unauthorized access and misuse of personal data by any data processor, even those authorized by us.

Executive Precautions
We have established internal policies detailing how and for what purposes data should be transferred, and we carefully select the parties to whom data is transferred.

9. The Policy of Personal Data Preservation

9.1. Preserving Data for a Specific Amount of Time
In compliance with the KVKK Law, we ensure that all personal data, including email addresses and phone numbers, are securely stored. Data is retained only for as long as necessary to fulfill its intended purpose (see Section 7.2). Generally, this means data is kept for about two years, although this period can vary according to specific laws. For example, under the Tax Procedure Law, records must be kept for five years.

9.2. Precautions for Processing Personal Data
Technical Precautions
We implement robust technical systems and control mechanisms to safeguard personal data.

Executive Precautions
Antalya Development fosters a culture of awareness and education among employees regarding the importance of data preservation. Regular inspections are conducted to ensure compliance with data preservation standards.

10. Safety Policy of Personal Data

10.1. Responsibilities of Antalya Development about the Safety of Data
Under Article 12 of the Law on the Protection of Personal Data, Antalya Development is responsible for:

Preventing unlawful processing of personal data,
Regularly inspecting security measures,
Providing sufficient technical equipment to prevent data breaches,
Informing authorized bodies in case of any data breach.

10.2. Precautions for Keeping Personal Data Safe
We take comprehensive precautions to mitigate security risks and ensure the safety of personal data. These include:

Technical and Executive Precautions
The technical and executive measures for processing, transferring, and securing personal data are detailed in related sections. Should a data breach occur, we are committed to protecting individuals in accordance with the law.

Precautions and Inspection for Safety of Personal Data
Antalya Development regularly prepares reports on data recorder compliance with KVKK Law. These reports are periodically reviewed and submitted to the appropriate authorities.

Precautions in Case of Unauthorized Disclosure
We are committed to preventing unauthorized data disclosures and have established internal policies to handle such incidents. In the event of unauthorized disclosure, we will notify the affected individuals and the KVKK Board promptly.

11. The Rights of Individuals

11.1. Right to Access Own Personal Data
Individuals have the right to access their personal data free of charge. They can:

Confirm whether their data is being processed,
Request information on the processing activities,
Understand the purpose of data processing and ensure it is used accordingly.

11.2. Right to Change or Delete Own Personal Data
Individuals can modify or delete their personal data at no cost. They can:

Request corrections for any inaccurate or incomplete data,
Request data deletion if it is no longer needed for its original purpose,
Ensure these changes are communicated to third-party processors,
Object to any unfavorable outcomes resulting from automated data processing.

11.3. Updating Own Personal Data
To access, change, or delete your personal data, please contact us:

Phone: +90 531 432 60 02
Email: [email protected]
Address: Altıntaş, Başbuğ Alparslan Türkeş Cad No:207B, 07112 Aksu/Antalya

11.4. Application of Individuals and Evaluation
Individuals can exercise their rights as stated in this policy by contacting us. We ensure prompt responses, within the timeframe stipulated by the KVKK Law, usually not exceeding 30 days. Applications should be submitted in writing, as per the KVKK Board’s requirements, and sent to our Data Controller Representative:

Altıntaş, Başbuğ Alparslan Türkeş Cad No:207B, 07112 Aksu/Antalya

The application is reviewed by Data Controller Representatives, and responses are provided in written or electronic format. If accepted, Antalya Development will execute the request promptly. If the issue is found to be on our end, any related fees will be refunded to the individual. Should an application be declined, deemed insufficient, or not answered within the stipulated timeframe, the individual has the right to submit a complaint within 30 days of receiving the response, or within 60 days if no response is provided.

12. Cookie Policy

Our Cookie Policy applies to all mobile/websites and applications operated by Antalya Development. We use cookies to enhance visitor experience and deliver improved web and mobile services. Visitors can block cookies through their browser settings; however, doing so may affect the seamless experience we aim to provide. By not blocking or limiting cookies, visitors are considered to have accepted their use.

13. Publishing And Preserving The Policy

The most current version of our Privacy Policy governs our data practices and can be found here. Should we make significant changes, we will notify you via email or by posting a notice on our site before the changes take effect. Continued use of our services following the changes indicates your acceptance of the revised policy.

14. The Period Of Updating The Policy

Our Privacy Policy may be updated to reflect changes in our data practices. Notice of any changes will be posted on the Antalya Development website and sent to your account's registered email. Changes will take effect on the date specified in the update.

Last Updated on Jun 13, 2024. This Privacy Policy is effective for users visiting the Antalya Development website on or after Jun 13, 2024.

15. Validity

This policy remains in effect from the time of publication until it is removed from our mobile or website.

16. Security

We have implemented comprehensive technical and organizational measures to prevent accidental loss, unauthorized access, alteration, or disclosure of your personal data. However, it is important to note that no internet or mobile transmission method, or electronic storage method, is completely secure. Antalya Development disclaims any obligation regarding data security breaches.

17. International Data Transfer

For EEA or Swiss residents, please be aware that your personal data may be transferred, processed, and stored outside of the EEA or Switzerland, including in the United States. We prioritize your privacy and implement measures to protect your data, ensuring compliance with E.U. standards. This includes using the European Commission’s Standard Contractual Clauses for intra-group transfers, ensuring all group companies protect personal data per E.U. laws. We have also implemented similar safeguards with our third-party service providers and partners. Further details are available upon request.